Ten Questions Every Academic Leader Should Ask about Their Online Program

In higher education, a common scenario plays out at institutions across North America. A problem is identified, a committee is formed, good work goes into developing a well-thought-out solution, changes are implemented, and three months later the issue resurfaces. Why is that? Is it our human nature to focus on a target, meet our goals, and then move on? I honestly don’t know, but I see this play out all too often when institutions want to move programs online.