As academic leaders, we are under so much pressure to deliver—enrollment targets, strategic plans, graduation rates, AI policies, and on and on—that we can lose sight of what our students and institutions need to thrive. The good news is that this “secret ingredient” is free, nimble, and evidence based. Our research suggests that human relationships are key to students’ academic success and personal well-being. And the benefits extend to faculty and staff too.

Ted Lasso’s Playbook for Academic Leadership: Rethinking Performance Reviews
The Emmy-winning Apple TV+ series Ted Lasso (2020–) has captured hearts with its charm, but it also offered a masterclass in leadership. Ted’s approach—rooted in humility, emotional intelligence, and belief