“Nibbled to death by ducks.” The phrase, though nearly three centuries old, is still remarkably apt for the role of the department chair today. Our jobs are filled with little nibbles taken out of our time and attention; no individual nibble may be all that significant, but the accumulation of nibbles can lead to exasperation, frustration, and burnout. In order to manage the nibbling, I have found a humorous way to highlight all those little bites out of my time, which has helped me cope with the interruptions as well as train my faculty to be more conscious of how often they come to me for help.

Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that


