So far in this series on end-of-course ratings we have discussed how to frame a conversation with a faculty member who receives average ratings semester after semester and how to have a productive conversation with faculty who receives low evaluations. The final end-of-course ratings conversation that merits consideration is the exchange that needs to occur when there’s an overreaction to the course ratings.

Leading Like Lasso: Leadership Skills That Build and Sustain Positive Organizational Culture
On his first day coaching English football, Ted Lasso, played by Jason Sudeikis, walks into the locker room with no playbook, no soccer experience, and no intention of pretending he