Significant change within higher education institutions requires the input and cooperation of a wide variety of stakeholders. You can’t simply compel change. Successful change requires careful preparation and effective communication. In an interview with Academic Leader,Harold Hellenbrand, provost and vice president for academic affairs at California State University, Northridge, offered the following recommendations on how to successfully lead change.
Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that
Yoshitaka Iwasaki
August 3, 2026
