Almost every institution of higher education has a strategic plan, but how many institutions actually make use of that plan? According to Wayne Smutz, dean of continuing education and extension for UCLA, not many. Yet an institution’s strategic plan can be a powerful tool for spurring it to action. At the recent University Professional and Continuing Education Association (UPCEA) West 2015 Regional Conference, Smutz detailed a seven-point plan for constructing and using the institutional strategic plan for change.

Expertise, Credentials, and the Value of the University
It seems we can’t trust our own credentials or those that we provide to our students. Or perhaps it would be better to say that we have so much confidence


