For the first time in contemporary history, four generations of employees work side by side, bringing to the workplace their own unique set of talents, needs, and expectations (Toossi, 2012). A natural extension of this phenomenon is the changing workplace itself, as each generation brings its own set of values, priorities, and work styles.
Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that
Yoshitaka Iwasaki
August 3, 2026
