Few other people are as integral to an academic leader’s success as the administrative assistant. A good administrative assistant can make your job, if not easy, then at least manageable. The very best administrative assistants can practically do your job in your place—and may need to do so if you’re ever going to be out of the office long enough to take a vacation.
Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that
Yoshitaka Iwasaki
August 3, 2026
