In the last issue of Academic Leader, I discussed the reasons student retention is important to colleges and universities and to the institutional individuals who are responsible for assuring that the issue is addressed. In this article, I present an outline of specific campus-level programs that have proven or have strong potential to be efficacious in increasing retention and other performance metrics of success (e.g., GPA) at an urban, public campus.
Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that
Yoshitaka Iwasaki
August 3, 2026
