Workplace incivility may be subtle, but its effects are not. Incivility in higher education is on the rise. Incivility is much more than yelling at a coworker. In fact, use of a condescending tone, interruption, treating people as invisible, and unprofessional terms of address with coworkers and supervisors are telltale signs that a civil environment is lacking.

How Leaders Shape, Signal, and Build Cultures: A Discussion Guide for Academic Leaders and Their Teams
Among the many desired traits most prized in academic leadership, the ability to shape (or reshape) institutional culture is sometimes overlooked in favor of fiscal acumen, the ability to drive


