The day after the 2016 US presidential election, a dean asked me whether we should send a campuswide email reminding students that the counseling center could help them through distress. Within a year, alumni asked our college president to speak out about federal policy changes that did not affect our campus. Later, students pleaded for the college’s social media accounts to condemn students whom they considered racist—without any investigation.

How Leaders Shape, Signal, and Build Cultures: A Discussion Guide for Academic Leaders and Their Teams
Among the many desired traits most prized in academic leadership, the ability to shape (or reshape) institutional culture is sometimes overlooked in favor of fiscal acumen, the ability to drive

