Despite a great deal of research on course evaluations, institutional policies and practices are not always well informed by that research. Faculty are often not as informed as they should be either. Anecdotal evidence, myth and folklore tend to prevail. It’s good to encourage faculty to learn more about how feedback from students can become a valuable source of instructional information, and that’s where this article can help.
Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that
Yoshitaka Iwasaki
August 3, 2026
