Difficult conversations are inevitable in any organization. Understanding how they arise and how they play out can help minimize the disruption without avoiding the issue or alienating those involved.

Ted Lasso’s Playbook for Higher Education Job Descriptions
The Emmy-winning Apple TV+ series Ted Lasso (2020–) has captured hearts with its wholesome optimism, leadership wisdom, and unwavering belief in people. The coaching philosophy that Ted (Jason Sudeikis) embodies,