When students arrive at their computers – or their phone screens - for the first day of their online courses, no faculty are physically present to guide them through the syllabus, course expectations, or finding their way around in the class.It’s often a make-or-break moment for online students – either they open the virtual door to find directional signs and intuitive next steps, or they plunge into a pool of chaotic clicks that result in directionless drifting.

How Leaders Shape, Signal, and Build Cultures: A Discussion Guide for Academic Leaders and Their Teams
Among the many desired traits most prized in academic leadership, the ability to shape (or reshape) institutional culture is sometimes overlooked in favor of fiscal acumen, the ability to drive


