As academic leaders, we are under so much pressure to deliver—enrollment targets, strategic plans, graduation rates, AI policies, and on and on—that we can lose sight of what our students and institutions need to thrive. The good news is that this “secret ingredient” is free, nimble, and evidence based. Our research suggests that human relationships are key to students’ academic success and personal well-being. And the benefits extend to faculty and staff too.

How Leaders Shape, Signal, and Build Cultures: A Discussion Guide for Academic Leaders and Their Teams
Among the many desired traits most prized in academic leadership, the ability to shape (or reshape) institutional culture is sometimes overlooked in favor of fiscal acumen, the ability to drive


