In 1979, the Women Employed Institute released a national study of clerical workers in the United States titled “The Women of the Office: The Economic Status of Clerical Workers.” The research noted that clerical workers, mostly female and underpaid, are in many ways an invisible workforce. The study began with a quote from one of those clerical workers that summarized their feelings:
How Leaders Shape, Signal, and Build Cultures: A Discussion Guide for Academic Leaders and Their Teams
Among the many desired traits most prized in academic leadership, the ability to shape (or reshape) institutional culture is sometimes overlooked in favor of fiscal acumen, the ability to drive
Lisa Jasinski
May 4, 2026