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Listening to (and Appreciating) the Voices on the Front Lines

Institutional Culture Promotion, Tenure, and Evaluation

Listening to (and Appreciating) the Voices on the Front Lines

inclusiveness of department secretaries
In 1979, the Women Employed Institute released a national study of clerical workers in the United States titled “The Women of the Office: The Economic Status of Clerical Workers.” The research noted that clerical workers, mostly female and underpaid, are in many ways an invisible workforce. The study began with a quote from one of those clerical workers that summarized their feelings:

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