When systems and processes are misaligned and do not function effectively or efficiently for students, faculty, or staff, the need for reorganization of academic affairs is obvious. But it’s a daunting task. Broach the topic in a meeting, and you’ll immediately detect a rise in the level of stress in the room. And when word spreads, even people in units not directly affected by the proposed reorganization often will become apprehensive as well. This reaction poses a dilemma: how can institutions handle alignment and unit reorganization without inducing unnecessary stress or anxiety?

Beyond the Credential Factory: Why Higher Education Must Shift from Management to Flourishing
For decades, higher education leadership has obsessed over “student success” as a purely operational metric. We track retention and graduation rates and postgraduation outcomes with the same linear precision that


